Adding funds & top-up history
You fund your GIFQ wallet by bank transfer. This article walks through how a top-up works end to end, and where to track them.
Accepted method: bank transfer
Top-ups are by bank transfer only — no card and no crypto. When you start a top-up, GIFQ provides the beneficiary banking details for the currency you're funding. The beneficiary is always the GIFQ entity, OÜ Gift Quest, with accounts held at:
GBP — Wise Payments Limited (London), GB account.
USD — Wise US Inc (Wilmington, DE), US account.
EUR and other currencies — IBS Lithuania, LT IBAN.
How a top-up works
Start a top-up from your dashboard, specifying the amount and currency. You receive the banking details plus a unique payment reference.
Include that reference on your wire transfer. It's how GIFQ matches your incoming funds to your account.
Send the transfer from your bank.
GIFQ verifies the funds have arrived and approves the top-up. Your wallet balance is then credited and a transaction is recorded.
Timing
Top-ups are approved manually once funds are received and verified, so the effective time to credit is your bank's transfer time plus GIFQ's verification. If a top-up is taking longer than expected, contact your account manager with the payment reference.
Top-up history
Your dashboard lists past top-ups, most recent first, and you can filter by currency. Each entry shows its status (pending, approved, or rejected), the amount and currency, the created and approved timestamps, the banking details used, the payment reference, and — once approved — a downloadable invoice.
Good to know
Always include the payment reference. A transfer without it can't be matched and will delay crediting.
Fund the right currency. A top-up credits the balance for the currency you selected; use the matching banking details.
One invoice per top-up is generated automatically (see Invoices & receipts).
Related: Setting up your company wallet · Invoices & receipts.