GIFQ

Create campaigns, fund the wallet, use the API

Send Payouts

Learn how to log in to your GIFQ account and manage your services.

How to Access GIFQ Dashboard

Learn how to add team members to your GIFQ account.

Inviting Team Members

Getting Started

Step-by-step instructions for creating, managing, and dispatching gift card payouts — from the dashboard or the public API.

Campaign Setup Guide

What each payout order and recipient status means, and where to track them in the dashboard.

Payout Order Statuses

Common reasons a payout dispatch fails and how to resolve each one.

Troubleshooting Failed Dispatches

Create a payout, send it, and see where it stands

Campaigns

How the GIFQ company wallet works — per-currency balances, which currencies are supported, and when a balance is created.

Setting Up Your Company Wallet

Learn how to add funds to your account balance, including supported currencies and step-by-step deposit instructions.

How to Top Up Your Wallet Balance

Where to find GIFQ invoices and receipts — automatic per-top-up invoices, plus periodic statements on request.

Invoices & Receipts

Add funds, check your balance, and find invoices

Wallet & Billing

How to choose the right gift cards for a payout campaign — from the dashboard or the API catalog.

Selecting Gift Cards for a Campaign

What worldwide (WW) brands are, how they differ from country-specific brands, and why they don't appear in a country-filtered catalog.

Worldwide vs Country-specific Brands

How GIFQ handles multiple currencies — cross-currency orders, the 1% FX fee, and matching recipient currencies to worldwide brands.

Currency Mix & Cross-currency Redemption

Which gift cards you can offer, and how currencies work

Catalog

How GIFQ API tokens work, why sandbox and production keys are separate, and how to obtain or rotate them.

API Keys & Environments

GIFQ webhooks for crypto payouts — the five events, per-order configuration, HMAC-SHA256 signature verification, and retry behavior.

Webhooks

GIFQ API rate limits, the error model, and every HTTP status code you'll encounter.

Rate Limits and Errors

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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