Most crypto payouts, such as JumpTask crypto withdrawals, arrive within 30 minutes, though some take a few hours. If a transfer needs a manual compliance check, it can take up to 1 business day. You don't need to keep your redeem page open while you wait.
How to check your transaction hash
Your redeem page shows the transfer's progress: Submitted, Processing, then Sent to your wallet. You can close the page and open the same link any time to see the latest status.
When it's done, you'll see Transfer complete and an On-chain transaction hash. Copy the hash and search for it on a block explorer for the network you chose. The explorer shows exactly when and where the funds arrived:
Bitcoin: Blockchair
Ethereum: Etherscan
BNB Smart Chain: BscScan
Polygon: Polygonscan
Arbitrum: Arbiscan
Tron: Tronscan
Solana: Solscan
Litecoin, Dogecoin, and most other networks: Blockchair
If you can't see the funds in your wallet
Make sure your wallet is set to the same coin and network as the transfer. Funds sent on one network won't show up while your wallet is set to another.
If you sent to an exchange, the exchange may need extra time to credit the deposit. Check your deposit history there, or share the transaction hash with the exchange's support team.
If the transfer fails
If you see Transfer failed or Transfer canceled, your balance hasn't been spent. Tap Start a new crypto payout to try again, with a different wallet or currency if you need to (see Can I Change My Payout Method?).
You might also see one of these messages before the transfer starts:
Unable to load quote: wait a few minutes and try again. If it keeps happening, message us in chat from your redeem page.
We are unable to process the payment using the Wallet address you provided: enter a different wallet address.
Amount too small: tap Choose another currency, since minimums vary by currency.
Still waiting?
Some transfers need a manual compliance check before they're sent, which can take up to 1 business day to complete. Your transfer will keep showing Submitted or Processing during that time, and you don't need to do anything.
ℹ️ If it's been processing for more than 1 business day, message us in chat from your redeem page, and we'll look into it.